Issued Patents All Time
Showing 1–15 of 15 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10726112 | Trust in physical networks | Herbert Willi Artur Ristock, Brian Galvin, S. Michael Perlmutter, Andriy Ryabchun | 2020-07-28 |
| 10440182 | Management of transaction routing to enterprise agents | Nikolay Anisimov, Herbert Willi Artur Ristock, Vladimir Mezhibovsky, Nikolay Korolev, Vadim Dymshyts | 2019-10-08 |
| 10277742 | System and methods for scheduling and optimizing inbound call flow to a call center | Nikolay Anisimov, Herbert W.A. Ristock | 2019-04-30 |
| 10171672 | System and method for dynamic call diversion | Cliff Bell, Daniel Stoops, Herbert Willi Artur Ristock, David Beilis, Adrian Lee-Kwen | 2019-01-01 |
| 10003621 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in progress | — | 2018-06-19 |
| 9888122 | System and method for dynamic call diversion | Cliff Bell, Daniel Stoops, Herbert Willi Artur Ristock, David Beilis, Adrian Lee-Kwen | 2018-02-06 |
| 9654634 | Management of transaction routing to enterprise agents | Nikolay Anisimov, Herbert Willi Artur Ristock, Vladimir Mezhibovsky, Nikolay Korolev, Vadim Dymshyts | 2017-05-16 |
| 9553988 | System and methods for scheduling and optimizing inbound call flow to a call center | Nikolay Anisimov, Herbert Willi Artur Ristock | 2017-01-24 |
| 9537890 | Trust in physical networks | Herbert Willi Artur Ristock, Brian Galvin, S. Michael Perlmutter, Andriy Ryabchun | 2017-01-03 |
| 9491204 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in progress | — | 2016-11-08 |
| 8995423 | Multimedia routing system for securing third party participation in call consultation or call transfer of a call in Progress | — | 2015-03-31 |
| 8792632 | System and methods for scheduling and optimizing inbound call flow to a call center | Nikolay Anisimov, Herbert Willi Artur Ristock | 2014-07-29 |
| 8370480 | Method and system for propagating statistics between federated contact center sites for use in event distribution | Herbert Willi Artur Ristock | 2013-02-05 |
| 6408064 | Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center | Oleg Bondarenko | 2002-06-18 |
| 6047060 | Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center | Oleg Bondarenko | 2000-04-04 |