DS

Daniel Stoops

GL Genesys Telecommunications Laboratories: 6 patents #63 of 303Top 25%
Alcatel Lucent: 1 patents #594 of 1,504Top 40%
Overall (All Time): #272,023 of 4,157,543Top 7%
17
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
11461667 System and method for controlled knowledge system management Cliff Bell 2022-10-04
11063943 System and method for re-authentication of asynchronous messaging Cliff Bell 2021-07-13
10812347 Connected machine initiated service Lizanne Kaiser, Cliff Bell 2020-10-20
10673954 Digital service interface Lizanne Kaiser, Cliff Bell 2020-06-02
10645225 Systems and methods relating to chat interfaces Cliff Bell 2020-05-05
10313341 System and method for identity authentication James Kraeulter, Cliff Bell 2019-06-04
10277478 Connected machine initiated service Lizanne Kaiser, Cliff Bell 2019-04-30
10264126 Contact center system and method for advanced outbound communications to a contact group Theodore Wallace Mitchell, Christopher John Decker 2019-04-16
10171672 System and method for dynamic call diversion Cliff Bell, Sergey Fedorov, Herbert Willi Artur Ristock, David Beilis, Adrian Lee-Kwen 2019-01-01
10152727 System and method for marketing attribution in an enterprise Lizanne Kaiser, Cliff Bell, Herbert Willi Artur Ristock, James Kraeutler 2018-12-11
9979823 Contact center system and method for advanced outbound communications to a contact group Theodore Wallace Mitchell, Christopher John Decker 2018-05-22
9961076 System and method for identity authentication James Kraeulter, Cliff Bell 2018-05-01
9888122 System and method for dynamic call diversion Cliff Bell, Sergey Fedorov, Herbert Willi Artur Ristock, David Beilis, Adrian Lee-Kwen 2018-02-06
9864952 Controlled question and answer knowledge system management confirming customer does not want to terminate/cancel service/relationship Cliff Bell 2018-01-09
9723145 System and method for analysis and correlation of scoring and customer satisfaction Cliff Bell, Steve O'Donoghue, Herbert Willi Artur Ristock 2017-08-01
9491294 System and method for marketing attribution in an enterprise Lizanne Kaiser, Cliff Bell, Herbert Willi Artur Ristock, James Kraeutler 2016-11-08
7515701 Method and apparatus for screening calls from a telephony device Marc A. Cohen 2009-04-07