Issued Patents All Time
Showing 1–18 of 18 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12418615 | Technologies for contact center agent incentivization via automated gamification | Dan Stoops, Merijn te Booij | 2025-09-16 |
| 12346852 | Technologies for facilitating near real-time communication between a user device and a back-office device | Dan Stoops | 2025-07-01 |
| 12095949 | Real-time agent assist | Merijn te Booij, Dan Stoops | 2024-09-17 |
| 11893904 | Utilizing conversational artificial intelligence to train agents | Dan Stoops, Merijn te Booij | 2024-02-06 |
| 11461667 | System and method for controlled knowledge system management | Daniel Stoops | 2022-10-04 |
| 11063943 | System and method for re-authentication of asynchronous messaging | Daniel Stoops | 2021-07-13 |
| 10812347 | Connected machine initiated service | Daniel Stoops, Lizanne Kaiser | 2020-10-20 |
| 10673954 | Digital service interface | Daniel Stoops, Lizanne Kaiser | 2020-06-02 |
| 10645225 | Systems and methods relating to chat interfaces | Daniel Stoops | 2020-05-05 |
| 10313341 | System and method for identity authentication | Daniel Stoops, James Kraeulter | 2019-06-04 |
| 10277478 | Connected machine initiated service | Daniel Stoops, Lizanne Kaiser | 2019-04-30 |
| 10171672 | System and method for dynamic call diversion | Daniel Stoops, Sergey Fedorov, Herbert Willi Artur Ristock, David Beilis, Adrian Lee-Kwen | 2019-01-01 |
| 10152727 | System and method for marketing attribution in an enterprise | Lizanne Kaiser, Daniel Stoops, Herbert Willi Artur Ristock, James Kraeutler | 2018-12-11 |
| 9961076 | System and method for identity authentication | Daniel Stoops, James Kraeulter | 2018-05-01 |
| 9888122 | System and method for dynamic call diversion | Daniel Stoops, Sergey Fedorov, Herbert Willi Artur Ristock, David Beilis, Adrian Lee-Kwen | 2018-02-06 |
| 9864952 | Controlled question and answer knowledge system management confirming customer does not want to terminate/cancel service/relationship | Daniel Stoops | 2018-01-09 |
| 9723145 | System and method for analysis and correlation of scoring and customer satisfaction | Daniel Stoops, Steve O'Donoghue, Herbert Willi Artur Ristock | 2017-08-01 |
| 9491294 | System and method for marketing attribution in an enterprise | Lizanne Kaiser, Daniel Stoops, Herbert Willi Artur Ristock, James Kraeutler | 2016-11-08 |