Issued Patents All Time
Showing 1–20 of 20 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10726112 | Trust in physical networks | Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun, Sergey Fedorov | 2020-07-28 |
| 10552743 | Recursive adaptive interaction management system | Dave Sneyders, Brian Galvin | 2020-02-04 |
| 10289817 | Trust conferencing apparatus and methods in digital communication | Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun | 2019-05-14 |
| 10171674 | Customer-controlled recording | — | 2019-01-01 |
| 9979737 | Scoring persons and files for trust in digital communication | Herbert Willi Artur Ristock, Brian Galvin | 2018-05-22 |
| 9721565 | Method for selecting interactive voice response modes using human voice detection analysis | — | 2017-08-01 |
| 9641687 | Customer-enabled evaluation and control of communication center agent contact | — | 2017-05-02 |
| 9628463 | Trust-interactive communication applications | Herbert Willi Artur Ristock, Brian Galvin | 2017-04-18 |
| 9537890 | Trust in physical networks | Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun, Sergey Fedorov | 2017-01-03 |
| RE46243 | In-band signaling for routing | — | 2016-12-20 |
| RE46060 | In-band signaling for routing | — | 2016-07-05 |
| 9384446 | Recursive adaptive interaction management system | Dave Sneyders, Brian Galvin | 2016-07-05 |
| 9141772 | Trust conferencing apparatus and methods in digital communication | Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun | 2015-09-22 |
| 9124696 | Customer-enabled evaluation and control of communication center agent contact | — | 2015-09-01 |
| 9092733 | Recursive adaptive interaction management system | Dave Sneyders, Brian Galvin | 2015-07-28 |
| 8831183 | Method for selecting interactive voice response modes using human voice detection analysis | — | 2014-09-09 |
| 8325215 | Trust conferencing apparatus and methods in digital communication | Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun | 2012-12-04 |
| 8315374 | Customer-controlled recording | — | 2012-11-20 |
| 8135774 | Virtual contact center with dynamic routing | Andrey Ryabchun, Petr Makagon, Herbert Willi Artur Ristock, Nikolai Anisimov, Dave Sneyders | 2012-03-13 |
| 7827290 | Method for integrating client WEB history and call center history into a single interaction history accessible in real time | Brian Galvin | 2010-11-02 |