| 10726112 |
Trust in physical networks |
Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun, Sergey Fedorov |
2020-07-28 |
| 10552743 |
Recursive adaptive interaction management system |
Dave Sneyders, Brian Galvin |
2020-02-04 |
| 10289817 |
Trust conferencing apparatus and methods in digital communication |
Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun |
2019-05-14 |
| 10171674 |
Customer-controlled recording |
— |
2019-01-01 |
| 9979737 |
Scoring persons and files for trust in digital communication |
Herbert Willi Artur Ristock, Brian Galvin |
2018-05-22 |
| 9721565 |
Method for selecting interactive voice response modes using human voice detection analysis |
— |
2017-08-01 |
| 9641687 |
Customer-enabled evaluation and control of communication center agent contact |
— |
2017-05-02 |
| 9628463 |
Trust-interactive communication applications |
Herbert Willi Artur Ristock, Brian Galvin |
2017-04-18 |
| 9537890 |
Trust in physical networks |
Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun, Sergey Fedorov |
2017-01-03 |
| RE46243 |
In-band signaling for routing |
— |
2016-12-20 |
| RE46060 |
In-band signaling for routing |
— |
2016-07-05 |
| 9384446 |
Recursive adaptive interaction management system |
Dave Sneyders, Brian Galvin |
2016-07-05 |
| 9141772 |
Trust conferencing apparatus and methods in digital communication |
Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun |
2015-09-22 |
| 9124696 |
Customer-enabled evaluation and control of communication center agent contact |
— |
2015-09-01 |
| 9092733 |
Recursive adaptive interaction management system |
Dave Sneyders, Brian Galvin |
2015-07-28 |
| 8831183 |
Method for selecting interactive voice response modes using human voice detection analysis |
— |
2014-09-09 |
| 8325215 |
Trust conferencing apparatus and methods in digital communication |
Herbert Willi Artur Ristock, Brian Galvin, Andriy Ryabchun |
2012-12-04 |
| 8315374 |
Customer-controlled recording |
— |
2012-11-20 |
| 8135774 |
Virtual contact center with dynamic routing |
Andrey Ryabchun, Petr Makagon, Herbert Willi Artur Ristock, Nikolai Anisimov, Dave Sneyders |
2012-03-13 |
| 7827290 |
Method for integrating client WEB history and call center history into a single interaction history accessible in real time |
Brian Galvin |
2010-11-02 |