Mike Hollatz — 14 Patents at Aspect Software

Mike Hollatz has been granted 14 US patents while listed as an inventor at Aspect Software. The first was granted in 2006 and the most recent in January 2014. Mike Hollatz ranks #332,869 of 4,157,543 US inventors in our database (top 8.0%). Patent records list Mike Hollatz in Huntley, IL, US.

Issued Patents All Time

Showing 1–14 of 14 patents

Patent #	Title	Co-Inventors	Date
8634537	Method of routing calls from a contact center	Mary Moser, Dave Wesen, Jeff Hodson	2014-01-21
8180043	Method and apparatus for customer key routing	Anthony Dezonno, Roger Sumner, Sandy Biggam, Jeffrey Hodson, Mary Moser +2 more	2012-05-15
8028084	IP ACD using buffer server	—	2011-09-27
7912205	Contact center business modeler	Tony Dezonno, Roger Sumner, Sandy Biggam, Dave Wesen	2011-03-22
7778405	Contact center system independent of line key status or current agent activity/state	—	2010-08-17
7764779	SIP ACD multi-tenant mechanism that facilitates multiple levels of partitions or tenants	Michael Peters	2010-07-27
7751550	Method of providing status information within an ACD	—	2010-07-06
7729479	Automatic generation of mixed media messages	Anthony Dezonno, Michael Peters	2010-06-01
7702094	Method of storing information within an ACD	Dave Wesen	2010-04-20
7668303	Call tracking using SIP presence mechanism	Michael Peters, Jeffrey Hodson, Joseph C. Steinlicht	2010-02-23
7460651	Contact identifier for message types	Dave Mosquera, Carlo Bonifazi, Nayel Saleh, Eric James, Mary Moser +7 more	2008-12-02
7373387	Session to track actual e-mail handling time	David Wesen, Jeff Hodson, Roger Sumner	2008-05-13
7349529	Contact center conferencing of e-mail message	David Wesen, Jeff Hodson, Roger Sumner	2008-03-25
7085368	Method of providing a screen-pop via SIP	—	2006-08-01

Mike Hollatz — 14 Patents

Issued Patents All Time

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