Patents per Year
Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8634537 | Method of routing calls from a contact center | Mike Hollatz, Mary Moser, Jeff Hodson | 2014-01-21 |
| 8180043 | Method and apparatus for customer key routing | Anthony Dezonno, Roger Sumner, Sandy Biggam, Jeffrey Hodson, Mary Moser +2 more | 2012-05-15 |
| 7929670 | Contact manipulaton and retrieval system | Nayel Saleh | 2011-04-19 |
| 7912205 | Contact center business modeler | Tony Dezonno, Roger Sumner, Sandy Biggam, Mike Hollatz | 2011-03-22 |
| 7853653 | Method of tracking e-mail handling by a remote agent of an automatic contact distributor | — | 2010-12-14 |
| 7702094 | Method of storing information within an ACD | Mike Hollatz | 2010-04-20 |
| 7460651 | Contact identifier for message types | Dave Mosquera, Carlo Bonifazi, Nayel Saleh, Eric James, Mary Moser +7 more | 2008-12-02 |