Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7929670 | Contact manipulaton and retrieval system | Dave Wesen | 2011-04-19 |
| 7809118 | System and method for voice and data convergence | Michael Peters | 2010-10-05 |
| 7460651 | Contact identifier for message types | Dave Mosquera, Carlo Bonifazi, Eric James, Mary Moser, Mike Sheridan +7 more | 2008-12-02 |
| 7369653 | Method of delivering enterprise data through a call center | Anthony Dezonno, Jeffrey Hodson, Joseph Bloom, David Funck, Eric James +4 more | 2008-05-06 |
| 7363588 | GUI for organizational environment | Mark Powers, Mike Peters, Jeff Hodson, Craig Shambaugh, David Funck +4 more | 2008-04-22 |
| 6961419 | Contact center data integration with enterprise applications | Mark Power, Dave Mosquera, Anthony Dezonno, Jeffrey Hodson, Joseph Bloom +4 more | 2005-11-01 |
| 6947988 | Method and apparatus for allocating resources of a contact center | — | 2005-09-20 |
| 6870926 | Method of optimizing call center resources based upon statistics | Craig Shambaugh, Joe Bloom, Anthony Dezonno, David Funck, Jeff Hodson +4 more | 2005-03-22 |
| 6654458 | Administration and control of an automatic call distributor by a remotely located supervisor | — | 2003-11-25 |