Issued Patents All Time
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10995980 | Cryovial storage system | — | 2021-05-04 |
| 8745142 | Method and system for publishing ACD specific data | — | 2014-06-03 |
| 8533234 | Custom data display | — | 2013-09-10 |
| 8041023 | System and method of using a phone to access information in a call center | David Funck | 2011-10-18 |
| 7460651 | Contact identifier for message types | Dave Mosquera, Carlo Bonifazi, Nayel Saleh, Mary Moser, Mike Sheridan +7 more | 2008-12-02 |
| 7369653 | Method of delivering enterprise data through a call center | Anthony Dezonno, Jeffrey Hodson, Joseph Bloom, David Funck, Michael Peters +4 more | 2008-05-06 |
| 7363588 | GUI for organizational environment | Nayel Saleh, Mark Powers, Mike Peters, Jeff Hodson, Craig Shambaugh +4 more | 2008-04-22 |
| 7236583 | System and method for optimizing call routing to an agent | Robert Beckstrom | 2007-06-26 |
| 7095825 | Multi-media transactions presentation based on user physical characteristics | David Funck | 2006-08-22 |
| 6987846 | System and method of changing entity configuration information while automatically monitoring and displaying such information in a call center | — | 2006-01-17 |
| 6961419 | Contact center data integration with enterprise applications | Mark Power, Dave Mosquera, Anthony Dezonno, Jeffrey Hodson, Joseph Bloom +4 more | 2005-11-01 |
| 6870926 | Method of optimizing call center resources based upon statistics | Craig Shambaugh, Joe Bloom, Anthony Dezonno, David Funck, Jeff Hodson +4 more | 2005-03-22 |