| 10995980 |
Cryovial storage system |
— |
2021-05-04 |
| 8745142 |
Method and system for publishing ACD specific data |
— |
2014-06-03 |
| 8533234 |
Custom data display |
— |
2013-09-10 |
| 8041023 |
System and method of using a phone to access information in a call center |
David Funck |
2011-10-18 |
| 7460651 |
Contact identifier for message types |
Dave Mosquera, Carlo Bonifazi, Nayel Saleh, Mary Moser, Mike Sheridan +7 more |
2008-12-02 |
| 7369653 |
Method of delivering enterprise data through a call center |
Anthony Dezonno, Jeffrey Hodson, Joseph Bloom, David Funck, Michael Peters +4 more |
2008-05-06 |
| 7363588 |
GUI for organizational environment |
Nayel Saleh, Mark Powers, Mike Peters, Jeff Hodson, Craig Shambaugh +4 more |
2008-04-22 |
| 7236583 |
System and method for optimizing call routing to an agent |
Robert Beckstrom |
2007-06-26 |
| 7095825 |
Multi-media transactions presentation based on user physical characteristics |
David Funck |
2006-08-22 |
| 6987846 |
System and method of changing entity configuration information while automatically monitoring and displaying such information in a call center |
— |
2006-01-17 |
| 6961419 |
Contact center data integration with enterprise applications |
Mark Power, Dave Mosquera, Anthony Dezonno, Jeffrey Hodson, Joseph Bloom +4 more |
2005-11-01 |
| 6870926 |
Method of optimizing call center resources based upon statistics |
Craig Shambaugh, Joe Bloom, Anthony Dezonno, David Funck, Jeff Hodson +4 more |
2005-03-22 |