Issued Patents All Time
Showing 1–25 of 115 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12026678 | Communication systems for multi-source robot control | Valentine C. Matula, George Erhart | 2024-07-02 |
| 11756090 | Automated coordinated co-browsing with text chat services | Valentine C. Matula, George Erhart | 2023-09-12 |
| 11568426 | Sharing virtual business venues and feedback with social connections | Reinhard Klemm | 2023-01-31 |
| 11526540 | Systems and methods for compiling and dynamically updating a collection of frequently asked questions | Reinhard Klemm, Valentine C. Matula | 2022-12-13 |
| 11120410 | Communication systems for multi-source robot control | Valentine C. Matula, George Erhart | 2021-09-14 |
| 11093590 | Selection of robot operation mode from determined compliance with a security criteria | George Erhart, Valentine C. Matula | 2021-08-17 |
| 11049141 | Location enhancements for mobile messaging | Andrew Maher, George Erhart, Valentine C. Matula | 2021-06-29 |
| 10893008 | System and method for generating and communicating communication components over a messaging channel | Venkatesh Krishnaswamy, Ajita John, Kundan Singh, Shalini Yajnik, Ramanujan Kashi | 2021-01-12 |
| 10873538 | Automatic cloud capacity adjustment | Valentine C. Matula, George Erhart | 2020-12-22 |
| 10866585 | Command and control of a robot by a contact center with third-party monitoring | George Erhart, Valentine C. Matula | 2020-12-15 |
| 10810599 | Live assist | George Erhart, Valentine C. Matula | 2020-10-20 |
| 10785371 | Optimal resource and channel selection | Tony McCormack, John H. Yoakum | 2020-09-22 |
| 10706235 | System and method for generating a rich persistent conversation history using a communication protocol | Venkatesh Krishnaswamy, Ajita John, Kundan Singh, Shalini Yajnik, Ramanujan Kashi | 2020-07-07 |
| 10656782 | Three-dimensional generalized space | Doree Duncan Seligmann, Ajita John, Michael J. Sammon | 2020-05-19 |
| 10621539 | Contact center delivery in-building homing service | Valentine C. Matula, George Erhart | 2020-04-14 |
| 10621218 | Systems and methods for compiling and dynamically updating a collection of frequently asked questions | Reinhard Klemm, Valentine C. Matula | 2020-04-14 |
| 10599765 | Semantic translation model training | George Erhart, Lee Becker, Valentine C. Matula | 2020-03-24 |
| 10475042 | Public non-company controlled social forum response method | Peter Finney, Andrew Maher | 2019-11-12 |
| 10474706 | Organizing speech search results | Wendy J. Holmes | 2019-11-12 |
| 10462151 | Temporary access of a user profile | Tony McCormack, John H. Yoakum | 2019-10-29 |
| 10425363 | Social messaging hold and wait treatment systems | Reinhard Klemm, Patrick Tendick, George Erhart, Wen-Hua Ju | 2019-09-24 |
| 10410007 | Selection of robot operation mode from determined compliance with a security criteria | George Erhart, Valentine C. Matula | 2019-09-10 |
| 10404646 | Integration of real-time and non-real-time communications | Mehmet C. Balasaygun, Rajeshwari Edamadaka, Jonathan Silverman | 2019-09-03 |
| 10350757 | Service robot assessment and operation | George Erhart, Valentine C. Matula | 2019-07-16 |
| 10319376 | Geo-spatial event processing | George Erhart, Valentine C. Matula | 2019-06-11 |