Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12299614 | System and method for calibrating a WFM scheduling module | Edward Hamilton, Nicholas Mortimer | 2025-05-13 |
| 11068810 | Matching deployable resources with available tasks based on personal information obtained from wearable devices | John H. Yoakum, Cynthia S. Mitchell | 2021-07-20 |
| 10637860 | Authorizing deployable resources based on personal information obtained from wearable devices | John H. Yoakum | 2020-04-28 |
| 10404646 | Integration of real-time and non-real-time communications | Mehmet C. Balasaygun, Rajeshwari Edamadaka, David Skiba | 2019-09-03 |
| 8665863 | Systems and methods for monitoring quality of customer service in customer/agent calls over a VoIP network | — | 2014-03-04 |