Issued Patents All Time
Showing 1–25 of 98 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12192406 | Enhanced digital messaging | Reinhard Klemm, Wen-Hua Ju, Michael Sisselman, Atsushi Hirano | 2025-01-07 |
| 12026678 | Communication systems for multi-source robot control | David Skiba, Valentine C. Matula | 2024-07-02 |
| 11856141 | Methods and systems of providing response based on communication session participant request urgency | Reinhard Klemm, Tamas Smahajcsik-Szabo, Oliver Huber, Wen-Hua Ju, John A. Young | 2023-12-26 |
| 11756090 | Automated coordinated co-browsing with text chat services | Valentine C. Matula, David Skiba | 2023-09-12 |
| 11418648 | Enhanced digital messaging | Reinhard Klemm, Wen-Hua Ju, Michael Sisselman, Atsushi Hirano | 2022-08-16 |
| 11190469 | Enhanced digital messaging | Reinhard Klemm, Wen-Hua Ju, Michael Sisselman, Atsushi Hirano | 2021-11-30 |
| 11120410 | Communication systems for multi-source robot control | David Skiba, Valentine C. Matula | 2021-09-14 |
| 11093590 | Selection of robot operation mode from determined compliance with a security criteria | David Skiba, Valentine C. Matula | 2021-08-17 |
| 11064074 | Enhanced digital messaging | Reinhard Klemm, Wen-Hua Ju, Michael Sisselman, Atsushi Hirano | 2021-07-13 |
| 11049141 | Location enhancements for mobile messaging | David Skiba, Andrew Maher, Valentine C. Matula | 2021-06-29 |
| 10873538 | Automatic cloud capacity adjustment | Valentine C. Matula, David Skiba | 2020-12-22 |
| 10866585 | Command and control of a robot by a contact center with third-party monitoring | David Skiba, Valentine C. Matula | 2020-12-15 |
| 10810599 | Live assist | David Skiba, Valentine C. Matula | 2020-10-20 |
| 10621539 | Contact center delivery in-building homing service | Valentine C. Matula, David Skiba | 2020-04-14 |
| 10599765 | Semantic translation model training | David Skiba, Lee Becker, Valentine C. Matula | 2020-03-24 |
| 10425363 | Social messaging hold and wait treatment systems | David Skiba, Reinhard Klemm, Patrick Tendick, Wen-Hua Ju | 2019-09-24 |
| 10410007 | Selection of robot operation mode from determined compliance with a security criteria | David Skiba, Valentine C. Matula | 2019-09-10 |
| 10350757 | Service robot assessment and operation | Valentine C. Matula, David Skiba | 2019-07-16 |
| 10319376 | Geo-spatial event processing | Valentine C. Matula, David Skiba | 2019-06-11 |
| 10216182 | Command and control of a robot by a contact center with third-party monitoring | David Skiba, Valentine C. Matula | 2019-02-26 |
| 10210472 | Contact center delivery in-building homing service | Valentine C. Matula, David Skiba | 2019-02-19 |
| 10212587 | Authentication based on geo-location history | Jon Louis Bentley, Lawrence O'Gorman, Michael J. Sammon, David Skiba | 2019-02-19 |
| 10198760 | Kiosk escalation | Valentine C. Matula, David Skiba | 2019-02-05 |
| 10134391 | System and method for dynamic ASR based on social media | Valentine C. Matula, David Skiba | 2018-11-20 |
| 10124491 | Operational parameters | Valentine C. Matula, David Skiba | 2018-11-13 |