Issued Patents All Time
Showing 25 most recent of 130 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12423633 | Dynamic generation of custom post-call workflow | Manish Negi, John H. Meiners | 2025-09-23 |
| 12361963 | Detection of audio issues on a communication session from video analysis | Paul Roller Michaelis, Dean David Beightol | 2025-07-15 |
| 12052390 | Selective aggregation of enqueued nodes into a subnetwork for simultaneous communication | Manish Negi, Divakar Ray | 2024-07-30 |
| 12026678 | Communication systems for multi-source robot control | David Skiba, George Erhart | 2024-07-02 |
| 12021807 | Aggregation and aggregation omission of messages | Sudhir Shelke | 2024-06-25 |
| 11870835 | Word-based representation of communication session quality | Sandesh Chopdekar, Pushkar Yashavant Deole, Navin Daga | 2024-01-09 |
| 11862169 | Multilingual transcription at customer endpoint for optimizing interaction results in a contact center | Pushkar Yashavant Deole, Sandesh Chopdekar, Navin Daga | 2024-01-02 |
| 11842539 | Automated video stream annotation | Manish Negi, Divakar Ray | 2023-12-12 |
| 11841972 | System and method to safeguarding sensitive information in cobrowsing session | Harsimran Jeet Singh, Jibin George, Sandeep Goynar | 2023-12-12 |
| 11756090 | Automated coordinated co-browsing with text chat services | David Skiba, George Erhart | 2023-09-12 |
| 11743306 | Intelligent screen and resource sharing during a meeting | Sandesh Chopdekar, Pushkar Yashavant Deole, Navin Daga | 2023-08-29 |
| 11743380 | System and method for context aware audio enhancement | Shamik Shah | 2023-08-29 |
| 11734697 | Device handoff | David Chavez, Kurt Haserodt | 2023-08-22 |
| 11722601 | Content coded zip tones for agents and conference call participants, and user-adjustable tone attribute | Emily E. Matula, Shamik Shah | 2023-08-08 |
| 11720835 | Context based channel switchover | Manish Negi, Divakar Ray | 2023-08-08 |
| 11700329 | Managed channel for agent-to-agent consultation | Bharti Patwari Poorey, Rajagiri Ravi | 2023-07-11 |
| 11677873 | Artificial ventriloquist-like contact center agents | Shamik Shah | 2023-06-13 |
| 11665315 | User notification using a light emitter associated with a video camera | Shamik Shah | 2023-05-30 |
| 11659086 | Tunable chatbots | David Chavez, Dragan Grebovich | 2023-05-23 |
| 11652921 | Contact center of celebrities | Shamik Shah, Pushkar Yashavant Deole, Sandesh Chopdekar, Navin Daga | 2023-05-16 |
| 11640586 | Systems and methods for providing electronic event information | Sandesh Chopdekar, Pushkar Yashavant Deole, Navin Daga | 2023-05-02 |
| 11637925 | Systems and methods of an intelligent whisper | Mehmet C. Balasaygun | 2023-04-25 |
| 11627288 | Systems and methods of automatic surveillance and reporting | David Chavez, Dragan Grebovich, Amit Mishra, John Carey | 2023-04-11 |
| 11526540 | Systems and methods for compiling and dynamically updating a collection of frequently asked questions | Reinhard Klemm, David Skiba | 2022-12-13 |
| 11494566 | Systems and methods for adaptive emotion based automated emails and/or chat replies | Shamik Shah, Asmita Gokhale | 2022-11-08 |