Issued Patents All Time
Showing 25 most recent of 115 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12284319 | Contact center continuous avatar visual experience | — | 2025-04-22 |
| 11868493 | Work-from-home agent security compliance | John A. Young, Harsh V. Mendiratta | 2024-01-09 |
| 11843717 | Highly scalable contact center with automated transition from voice interaction | Joaquin Omar Alvarado | 2023-12-12 |
| 11832149 | Intelligent park and page functions in a communication system | Mehmet C. Balasaygun, Christopher D. Baldwin, Kurt Haserodt | 2023-11-28 |
| 11785140 | Gesture-based call center agent state change control | Harsh V. Mendiratta, John A. Young | 2023-10-10 |
| 11734697 | Device handoff | Kurt Haserodt, Valentine C. Matula | 2023-08-22 |
| 11659086 | Tunable chatbots | Valentine C. Matula, Dragan Grebovich | 2023-05-23 |
| 11627288 | Systems and methods of automatic surveillance and reporting | Valentine C. Matula, Dragan Grebovich, Amit Mishra, John Carey | 2023-04-11 |
| 11595526 | Systems and methods of contact center client assignment leveraging quantum computation | Dragan Grebovic, John A. Young | 2023-02-28 |
| 11570223 | Intelligent detection and automatic correction of erroneous audio settings in a video conference | Pushkar Yashavant Deole, Sandesh Chopdekar, Navin Daga | 2023-01-31 |
| 11381682 | Tunable chatbots | Valentine C. Matula, Dragan Grebovich | 2022-07-05 |
| 11316979 | Detecting vocabulary skill level and correcting misalignment in remote interactions | Valentine C. Matula, Manish Negi, Divakar Ray | 2022-04-26 |
| 11303750 | Intelligent interactive voice response (IVR) navigator | John A. Young | 2022-04-12 |
| 11240038 | Ledger-based confidence model for content transfers across a communication network | John A. Young | 2022-02-01 |
| 11082465 | Intelligent detection and automatic correction of erroneous audio settings in a video conference | Pushkar Yashavant Deole, Sandesh Chopdekar, Navin Daga | 2021-08-03 |
| 10929557 | Exported digital relationships | — | 2021-02-23 |
| 10741037 | Method and system for detecting inaudible sounds | — | 2020-08-11 |
| 10742800 | Call reconstruction sequenced application | Keith Cowley | 2020-08-11 |
| 10742652 | Mobile caller authentication for contact centers | Joel M. Ezell, Michael Krack | 2020-08-11 |
| 10671847 | Service implementing a work flow based on image analysis | Laurent Philonenko | 2020-06-02 |
| 10469655 | Call reconstruction sequenced application | Keith Cowley | 2019-11-05 |
| 10470006 | Method and system for altered alerting | — | 2019-11-05 |
| 10440127 | Mobility bonding network | Gregory D. Weber | 2019-10-08 |
| 10250534 | Cloud-based universal collaborative messaging system and method | — | 2019-04-02 |
| 10212145 | Methods and systems for creating and exchanging a device specific blockchain for device authentication | Laurent Philonenko | 2019-02-19 |