Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11843717 | Highly scalable contact center with automated transition from voice interaction | David Chavez | 2023-12-12 |
| 11706343 | Unified communications incorporation in a contact center | Kurt Haserodt, Christopher D. Baldwin | 2023-07-18 |
| 10200418 | Call context conveyance | Harsh V. Mendiratta, Gordon R. Brunson | 2019-02-05 |
| 8094802 | Multiple queuing and servicing of a contact | David Bauer, Matthew O'Donnell | 2012-01-10 |
| 6947543 | Computer-telephony integration that uses features of an automatic call distribution system | Didina Burok, Andrew D. Flockhart, Eugene P. Mathews, Peter Matteo, Christopher Moss +1 more | 2005-09-20 |
| 6748073 | Uninterrupted automatic call distribution during failure and recovery of computer-telephony integration | Didina Burok, Andrew D. Flockhart, Eugene P. Mathews, Peter Matteo, Christopher Moss +1 more | 2004-06-08 |