Issued Patents All Time
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8675861 | Methods and apparatus for variable wait treatments for requests enqueued in one or more queues | Balaji Patakula, Sami Qutub, Rafal Sitkowski, David Sokoler | 2014-03-18 |
| 7818010 | Methods and apparatus for allocating resources in a distributed environment | Sami Qutub, Rafal Sitkowski | 2010-10-19 |
| 6947543 | Computer-telephony integration that uses features of an automatic call distribution system | Joaquin Omar Alvarado, Didina Burok, Andrew D. Flockhart, Eugene P. Mathews, Christopher Moss +1 more | 2005-09-20 |
| 6748073 | Uninterrupted automatic call distribution during failure and recovery of computer-telephony integration | Joaquin Omar Alvarado, Didina Burok, Andrew D. Flockhart, Eugene P. Mathews, Christopher Moss +1 more | 2004-06-08 |
| 6707903 | Automated workflow method for assigning work items to resources | Didina Burok, Andrew D. Flockhart, James M. Landwehr, Colin L. Mallows, Sami Qutub +6 more | 2004-03-16 |
| 4500960 | Geographically distributed multiprocessor time-shared communication processing system | Glenn R. Babecki, Carlos Escolar, Craig M. Garnant, Hsin-Kuo Kan, Frank Kaplan +9 more | 1985-02-19 |