MK

Michael Krack

AV Avaya: 10 patents #121 of 1,730Top 7%
Overall (All Time): #505,490 of 4,157,543Top 15%
10
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
10742652 Mobile caller authentication for contact centers Joel M. Ezell, David Chavez 2020-08-11
10164977 Mobile caller authentication for contact centers Joel M. Ezell, David Chavez 2018-12-25
9621722 Caller authentication Jeffrey Wong, Wayne Wong, Jai Pugalia 2017-04-11
9560208 System and method for providing intelligent and automatic mute notification Jai Pugalia, Doug Zumbiel, Wayne Wong, Jeffrey Wong 2017-01-31
9473632 System and method to improve self-service experience and optimize contact center resources Yolanda Schwartz, Shmuel Shaffer, Aaron Lepold 2016-10-18
8862456 System and method for automatic language translation for applications Jai Pugalia, Jeffrey Wong, Wayne Wong 2014-10-14
8757385 Packaging for electrical equipment Amit Goel, Ronald S. Rozensky, Ernest Lee Shero 2014-06-24
8200776 Methods and apparatus for network presence detection Amit Goel, Ronald S. Rozensky, Ernest Lee Shero, Roy V. Witcher 2012-06-12
7840684 Methods and apparatus for managing a plurality of home pages for a user Amit Goel, Marion E Kaposztas, Ronald S. Rozensky, Ernest Lee Shero 2010-11-23
7640550 Context sensitive contact broker Amit Goel, Ronald S. Rozensky, E. Lee Shero, Roy V. Witcher 2009-12-29