Issued Patents All Time
Showing 1–15 of 15 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 12288087 | User guidance from gaze information during a communication session while viewing a webpage | Kiran Barhate, Harsimran Jeet Singh, Sandeep Goynar | 2025-04-29 |
| 11841972 | System and method to safeguarding sensitive information in cobrowsing session | Harsimran Jeet Singh, Sandeep Goynar, Valentine C. Matula | 2023-12-12 |
| 11652923 | Interaction based suitable channel selection for queued customers | Salil Dhawan, Sandeep Goynar, Harsimran Jeet Singh | 2023-05-16 |
| 11422836 | User guidance from gaze information during a communication session while viewing a webpage | Kiran Barhate, Harsimran Jeet Singh, Sandeep Goynar | 2022-08-23 |
| 11416819 | Connecting contact center resources using DLT for IOT solutions | Salil Dhawan, Sandeep Goynar, Harsimran Jeet Singh, John A. Young | 2022-08-16 |
| 11417340 | Fault detection and management in a real-time communication | Darren Holmes, Salil Dhawan, Sandeep Goynar, Harsimran Jeet Singh | 2022-08-16 |
| 11336667 | Single point secured mechanism to disable and enable the access to all user associated entities | Salil Dhawan, Sandeep Goynar, Harsimran Jeet Singh | 2022-05-17 |
| 11330107 | Immediate call reconnection to a user of a disconnected client system | Pushkar Yashavant Deole | 2022-05-10 |
| 11212390 | Interaction based suitable channel selection for queued customers | Salil Dhawan, Sandeep Goynar, Harsimran Jeet Singh | 2021-12-28 |
| 11025776 | Interaction determined auto-answer time | Salil Dhawan, Sandeep Goynar, Harsimran Jeet Singh | 2021-06-01 |
| 10827072 | Immediate call reconnection to the same agent in a contact center | Pushkar Yashavant Deole | 2020-11-03 |
| 10547741 | Systems and methods for placing calls in a non-disturbing manner | Dinesh Sonawane, Susil Kumar Behera, Rakesh Kadu, Srikant Ranjan Swain | 2020-01-28 |
| 10135985 | Immediate reconnection of a call to an agent in a contact center | Pushkar Yashavant Deole | 2018-11-20 |
| 9706049 | Outbound internal calls initiated on behalf of a group of users | — | 2017-07-11 |
| 9374468 | Inbound contact center call disconnect buffer | — | 2016-06-21 |