| 9454596 |
Enterprise entity for use in a call center |
Senthilvel Saravanan, Peter Koenig |
2016-09-27 |
| 8520834 |
Method of displaying complex relationships |
Biswajeet Mukherjee, Edward Kuns |
2013-08-27 |
| 8041023 |
System and method of using a phone to access information in a call center |
Eric James |
2011-10-18 |
| 7460651 |
Contact identifier for message types |
Dave Mosquera, Carlo Bonifazi, Nayel Saleh, Eric James, Mary Moser +7 more |
2008-12-02 |
| 7369653 |
Method of delivering enterprise data through a call center |
Anthony Dezonno, Jeffrey Hodson, Joseph Bloom, Eric James, Michael Peters +4 more |
2008-05-06 |
| 7363588 |
GUI for organizational environment |
Nayel Saleh, Mark Powers, Mike Peters, Jeff Hodson, Craig Shambaugh +4 more |
2008-04-22 |
| 7095825 |
Multi-media transactions presentation based on user physical characteristics |
Eric James |
2006-08-22 |
| 6961419 |
Contact center data integration with enterprise applications |
Mark Power, Dave Mosquera, Anthony Dezonno, Jeffrey Hodson, Joseph Bloom +4 more |
2005-11-01 |
| 6870926 |
Method of optimizing call center resources based upon statistics |
Craig Shambaugh, Joe Bloom, Anthony Dezonno, Jeff Hodson, Eric James +4 more |
2005-03-22 |