Issued Patents All Time
Showing 51–64 of 64 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9635181 | Optimized routing of interactions to contact center agents based on machine learning | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Gregory Jacob Duclos +2 more | 2017-04-25 |
| 9613619 | Predicting recognition quality of a phrase in automatic speech recognition systems | Amir Lev-Tov, Avraham Faizakof | 2017-04-04 |
| 9571636 | Call center builder platform | Praphul Kumar, Ahmed Tewfik Bouzid, Ashish Thakkar, Leon Vymenets | 2017-02-14 |
| 9542936 | Fast out-of-vocabulary search in automatic speech recognition systems | Amir Lev-Tov, Avi Faizakof | 2017-01-10 |
| 9467563 | Visual interactive voice response system | Praphul Kumar, Scott Kolman, Andrea Friio | 2016-10-11 |
| 9451090 | System and method for performance-based routing of interactions in a contact center | Herbert Willi Artur Ristock | 2016-09-20 |
| 9098813 | Methods and systems for conducting a personalized web browser search by probability estimation that is unseen document is of interest to the user | Roy Twersky, Michael R. Berthold | 2015-08-04 |
| 8825853 | Automatic, personalized online information and product services | Roy Twersky, Michael R. Berthold | 2014-09-02 |
| 8626911 | Automatic, personalized online information and product services | Roy Twersky, Michael R. Berthold | 2014-01-07 |
| 8301764 | Method and system for personalized searching of information and product services by estimating an interest to a user | Roy Twersky, Michael R. Berthold | 2012-10-30 |
| 7685276 | Automatic, personalized online information and product services | Roy Twersky, Michael R. Berthold | 2010-03-23 |
| 7487094 | System and method of call classification with context modeling based on composite words | Hernan Guelman | 2009-02-03 |
| 7320031 | Automatic, personalized online information and product services | Roy Twersky, Michael R. Berthold | 2008-01-15 |
| 6981040 | Automatic, personalized online information and product services | Roy Twersky, Michael R. Berthold | 2005-12-27 |