Issued Patents All Time
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10708428 | System and method for site aware routing for callback | Vladimir Mezhibovsky, Nikolay Korolev, Vitaliy Teryoshin, Herbert Willi Artur Ristock | 2020-07-07 |
| 10122858 | System and method for interacting with customer contact center over a mobile device | Vladislav Baranovsky, Vladimir Mezhibovsky, Anton Brazhnyk, David H. Anderson, Ernesto Garcia Garcia +4 more | 2018-11-06 |
| 9986096 | System and method for site aware routing for callback | Vladimir Mezhibovsky, Nikolay Korolev, Vitaliy Teryoshin, Herbert Willi Artur Ristock | 2018-05-29 |
| 9723151 | Optimized routing of interactions to contact center agents based on forecast agent availability and customer patience | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Yochai Konig +2 more | 2017-08-01 |
| 9716792 | System and method for generating a network of contact center agents and customers for optimized routing of interactions | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Yochai Konig +2 more | 2017-07-25 |
| 9635181 | Optimized routing of interactions to contact center agents based on machine learning | Conor McGann, Bharath Aravamudhan, Petr Makagon, Herbert Willi Artur Ristock, Yochai Konig +2 more | 2017-04-25 |
| 9621727 | System and method for call and data matching in a contact center | Vladislav Baranovsky, Vladimir Mezhibovsky, Anton Brazhnyk, David H. Anderson, Ernesto Garcia Garcia +2 more | 2017-04-11 |
| 9578172 | System and method for providing interaction history via a customer application | Merijn te Booij, Vladislav Baranovsky, Vladimir Mezhibovsky, Anton Brazhnyk, Dave Anderson +3 more | 2017-02-21 |
| 9531878 | System and method for access number distribution in a contact center | Vladimir Mezhibovsky, Anton Brazhnyk, Bhanu Prasad Suravarapu, David H. Anderson, Jean-Marc Taillant +3 more | 2016-12-27 |
| 9160855 | System and method for call and data matching in a contact center | Vladislav Baranovsky, Vladimir Mezhibovsky, Anton Brazhnyk, David H. Anderson, Ernesto Garcia Garcia +2 more | 2015-10-13 |
| 9088656 | System and method for access number distribution in a contact center | Vladimir Mezhibovsky, Anton Brazhnyk, Bhanu Prasad Suravarapu, David H. Anderson, Jean-Marc Taillant +3 more | 2015-07-21 |
| 8781103 | System and method for call and data matching in a contact center | Vladislav Baranovsky, Vladimir Mezhibovsky, Anton Brazhnyk, David H. Anderson, Ernesto Garcia Garcia +3 more | 2014-07-15 |