Issued Patents All Time
Showing 1–19 of 19 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11943262 | Securing method for lawful interception | Michael Eoin Buckley, Robert John Lambert, Nevine Maurice Nassif Ebeid | 2024-03-26 |
| 11032324 | Securing method for lawful interception | Michael Eoin Buckley, Robert John Lambert, Nevine Maurice Nassif Ebeid | 2021-06-08 |
| 10320850 | Securing method for lawful interception | Michael Eoin Buckley, Robert John Lambert, Nevine Maurice Nassif Ebeid | 2019-06-11 |
| 9467283 | Securing method for lawful interception | Michael Eoin Buckley, Robert John Lambert, Nevine Maurice Nassif Ebeid | 2016-10-11 |
| 8594614 | Handling emergency calls on an electronic device | Robert T. Eitel, Steven C. Vick, Jean-Philippe Paul Cormier | 2013-11-26 |
| 7995611 | Method and apparatus for dynamic VoIP phone protocol selection | Michael Peters | 2011-08-09 |
| 7917623 | Method of allocating data communication sessions based upon user information | Anthony Dezonno, Craig Shambaugh, Marshall Ball | 2011-03-29 |
| 7599350 | Packet prioritizing voice over packet network phone and system | — | 2009-10-06 |
| 7466686 | Multi-protocol agent telephone system | Anthony Dezonno | 2008-12-16 |
| 7386467 | Apparatus and method of maintaining and improving agent performance | Robert T. Eitel, Anthony Dezonno | 2008-06-10 |
| 6968368 | Streaming announcements to agents of an ACD | Robert T. Eitel | 2005-11-22 |
| 6934277 | Internet web site with audio interconnect and automatic call distributor | Timothy P. Werve, Laird C. Williams | 2005-08-23 |
| 6678266 | ACD with packet data based agent interconnect | Timothy P. Werve, Laird C. Williams | 2004-01-13 |
| 6625259 | Packet telephony gateway for hearing impaired relay services | Paul D. Swardstrom | 2003-09-23 |
| 6333980 | Automatic call distributor and method for routing incoming telephone calls based on proficiency ratings of agents | Dan M. Righi, Joseph C. Steinlicht, Kurt E. Sunderman | 2001-12-25 |
| 6222919 | Method and system for routing incoming telephone calls to available agents based on agent skills | Daniel F. Baker, Joseph C. Steinlicht, Mark Michelson, Kurt E. Sunderman | 2001-04-24 |
| 6061347 | ACD with packet data based agent interconnect | Timothy P. Werve, Laird C. Williams | 2000-05-09 |
| 6044145 | Telecommutable platform | Kevin J. Kelly, Timothy P. Werve | 2000-03-28 |
| 6026157 | Device for upgrading a reporting system | Kenneth J. Gulik, Dale Paney | 2000-02-15 |