Issued Patents All Time
Showing 1–7 of 7 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7668303 | Call tracking using SIP presence mechanism | Michael Peters, Mike Hollatz, Jeffrey Hodson | 2010-02-23 |
| 6333980 | Automatic call distributor and method for routing incoming telephone calls based on proficiency ratings of agents | Michael C. Hollatz, Dan M. Righi, Kurt E. Sunderman | 2001-12-25 |
| 6222919 | Method and system for routing incoming telephone calls to available agents based on agent skills | Michael C. Hollatz, Daniel F. Baker, Mark Michelson, Kurt E. Sunderman | 2001-04-24 |
| 5544232 | Call distributor with automatic preannouncement system and method | Daniel F. Baker, Thomas S. Holtaway | 1996-08-06 |
| 5365581 | Telephonic switching system with automatic port assignment capability and method | Daniel F. Baker | 1994-11-15 |
| 5335269 | Two dimensional routing apparatus in an automatic call director-type system | — | 1994-08-02 |
| 5270699 | Fault tolerant signaling | Robert C. Signaigo | 1993-12-14 |