Issued Patents All Time
Showing 1–14 of 14 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 11621932 | System and method for managing resources of an enterprise | Tony McCormack, Neil O'Connor | 2023-04-04 |
| 10817894 | System and method for dynamic temporary groups | Joseph Smyth, Siobhán Dervan, Adeel Gilani | 2020-10-27 |
| 10609219 | System and method for managing resource selection in an enterprise | Paul D'Arcy, Neil O'Connor | 2020-03-31 |
| 10462297 | System and method for automated determining when to review an agent response process | Liam Loftus, Neil O'Connor, Seamus Hayes | 2019-10-29 |
| 10382628 | System and method for routing work requests to a resource group of an enterprise | Neil O'Connor, Robert C. Steiner, Tony McCormack | 2019-08-13 |
| 10165121 | System and method for dynamic call traffic routing | John Reilly, Joseph Smyth, Thomas Eustace | 2018-12-25 |
| 10122859 | System and method for managing resource selection in an enterprise | Paul D'Arcy, Neil O'Connor | 2018-11-06 |
| 9591134 | Method and system for determining occupancy of resources in a multimodal contact center | Neil O'Connor, Robert C. Steiner, Tony McCormack | 2017-03-07 |
| 9525776 | System and method for managing enterprise communications | Tony McCormack, Neil O'Connor | 2016-12-20 |
| 9516169 | Automatic contact center expansion and contraction | John Reilly, Dawid Nowak, Siobhán Dervan, Tom Eustace | 2016-12-06 |
| 8149262 | Network management server for managing multiple operating modes of a conferencing network with different sets of policies | Richard Tucker, Gregory J. McGreevy, Joseph A. Sorenson, Timothy J. Ebben, Kevin A. Job +2 more | 2012-04-03 |
| D482016 | Mobile audiovisual unit | Mark B. Howe, Matthew G. Johnson | 2003-11-11 |
| 5235190 | Continuous air monitoring system | Richard Tucker | 1993-08-10 |
| 4920263 | Radon detection system | Keith S. Fimian, Brian P. Fimian, Richard Tucker | 1990-04-24 |