| 11621932 |
System and method for managing resources of an enterprise |
Tony McCormack, Neil O'Connor |
2023-04-04 |
| 10817894 |
System and method for dynamic temporary groups |
Joseph Smyth, Siobhán Dervan, Adeel Gilani |
2020-10-27 |
| 10609219 |
System and method for managing resource selection in an enterprise |
Paul D'Arcy, Neil O'Connor |
2020-03-31 |
| 10462297 |
System and method for automated determining when to review an agent response process |
Liam Loftus, Neil O'Connor, Seamus Hayes |
2019-10-29 |
| 10382628 |
System and method for routing work requests to a resource group of an enterprise |
Neil O'Connor, Robert C. Steiner, Tony McCormack |
2019-08-13 |
| 10165121 |
System and method for dynamic call traffic routing |
John Reilly, Joseph Smyth, Thomas Eustace |
2018-12-25 |
| 10122859 |
System and method for managing resource selection in an enterprise |
Paul D'Arcy, Neil O'Connor |
2018-11-06 |
| 9591134 |
Method and system for determining occupancy of resources in a multimodal contact center |
Neil O'Connor, Robert C. Steiner, Tony McCormack |
2017-03-07 |
| 9525776 |
System and method for managing enterprise communications |
Tony McCormack, Neil O'Connor |
2016-12-20 |
| 9516169 |
Automatic contact center expansion and contraction |
John Reilly, Dawid Nowak, Siobhán Dervan, Tom Eustace |
2016-12-06 |
| 8149262 |
Network management server for managing multiple operating modes of a conferencing network with different sets of policies |
Richard Tucker, Gregory J. McGreevy, Joseph A. Sorenson, Timothy J. Ebben, Kevin A. Job +2 more |
2012-04-03 |
| D482016 |
Mobile audiovisual unit |
Mark B. Howe, Matthew G. Johnson |
2003-11-11 |
| 5235190 |
Continuous air monitoring system |
Richard Tucker |
1993-08-10 |
| 4920263 |
Radon detection system |
Keith S. Fimian, Brian P. Fimian, Richard Tucker |
1990-04-24 |