Issued Patents All Time
Showing 1–17 of 17 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7239316 | Method and apparatus for graphically manipulating data tables | Kenneth Charles Cox, Lichan Hong, Jose Velez, Robert C. Steiner | 2007-07-03 |
| 6972761 | Method and apparatus for monitoring work center operations | Kenneth Charles Cox, Lichan Hong, Vladimir Nepustil | 2005-12-06 |
| 6720967 | Method and apparatus for displaying work flow information | Kenneth Charles Cox, Lichan Hong, Vladimir Nepustil | 2004-04-13 |
| 6704410 | System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applications | Keith R. McFarlane, Andrew D. Flockhart, Lucinda M. Sanders, Darryl J. Maxwell | 2004-03-09 |
| 6542156 | Telephone call center monitoring system with integrated three-dimensional display of multiple split activity data | Lichan Hong, Kenneth Charles Cox, Vladimir Nepustil | 2003-04-01 |
| 6463346 | Workflow-scheduling optimization driven by target completion time | Andrew D. Flockhart, Darryl J. Maxwell, Keith R. McFarlane, Lucinda M. Sanders | 2002-10-08 |
| 6453038 | System for integrating agent database access skills in call center agent assignment applications | Keith R. McFarlane, Andrew D. Flockhart, Lucinda M. Sanders, Darryl J. Maxwell | 2002-09-17 |
| 6392666 | Telephone call center monitoring system allowing real-time display of summary views and interactively defined detailed views | Lichan Hong, Kenneth Charles Cox, Vladimir Nepustil | 2002-05-21 |
| 6009162 | Telecommunication feature for exchange of translation information between a computer and a telecommunication switching system | Frank J. Bogart, Fatsing Chou, Thomas S. Fisher | 1999-12-28 |
| 5898772 | Logical PC agent | Paul A. Connors | 1999-04-27 |
| 5751795 | Broadcasting of information through telephone switching system display messages | Kerry W. Hassler | 1998-05-12 |
| 4600933 | Semiconductor integrated circuit structure with selectively modified insulation layer | — | 1986-07-15 |
| 4582959 | Message waiting alerting method | Theodore A. Myslinski | 1986-04-15 |
| 4335502 | Method for manufacturing metal-oxide silicon devices | — | 1982-06-22 |
| 4298769 | Hermetic plastic dual-in-line package for a semiconductor integrated circuit | — | 1981-11-03 |
| 4282647 | Method of fabricating high density refractory metal gate MOS integrated circuits utilizing the gate as a selective diffusion and oxidation mask | — | 1981-08-11 |
| 4208780 | Last-stage programming of semiconductor integrated circuits including selective removal of passivation layer | — | 1980-06-24 |