Issued Patents All Time
Showing 1–8 of 8 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 6972761 | Method and apparatus for monitoring work center operations | Kenneth Charles Cox, Lichan Hong, Paul L. Richman | 2005-12-06 |
| 6720967 | Method and apparatus for displaying work flow information | Kenneth Charles Cox, Lichan Hong, Paul L. Richman | 2004-04-13 |
| 6542156 | Telephone call center monitoring system with integrated three-dimensional display of multiple split activity data | Lichan Hong, Kenneth Charles Cox, Paul L. Richman | 2003-04-01 |
| 6463458 | Information service using single-object servers | — | 2002-10-08 |
| 6392666 | Telephone call center monitoring system allowing real-time display of summary views and interactively defined detailed views | Lichan Hong, Kenneth Charles Cox, Paul L. Richman | 2002-05-21 |
| 6240454 | Dynamic reconfiguration of network servers | — | 2001-05-29 |
| 5930339 | Leaving a message on a held connection | — | 1999-07-27 |
| 5732218 | Management-data-gathering system for gathering on clients and servers data regarding interactions between the servers, the clients, and users of the clients during real use of a network of clients and servers | M. Alan Bland | 1998-03-24 |