Issued Patents All Time
Showing 1–19 of 19 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10455081 | Network recording and speech analytics system and method | Eric Tamblyn, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +2 more | 2019-10-22 |
| 10277741 | System and method for transmitting signaling and media from a hybrid contact center operations environment | Brian J. Bischoff, Gregg Kerlin, Donald Huovinen, Tamal Islam, Terry Stocking | 2019-04-30 |
| 10264129 | Hybrid cloud architecture with optimized local delivery | Brian J. Bischoff, Gregg Kerlin, Donald Huovinen, Tamal Islam, Terry Stocking +4 more | 2019-04-16 |
| 10063693 | System and method for geo-location based media recording for a contact center | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2018-08-28 |
| 9948782 | Hybrid cloud architecture with optimized local delivery | Brian J. Bischoff, Gregg Kerlin, Donald Huovinen, Tamal Islam, Terry Stocking +4 more | 2018-04-17 |
| 9900429 | Network recording and speech analytics system and method | Eric Tamblyn, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +2 more | 2018-02-20 |
| 9781253 | System and method for geo-location based media recording for a contact center | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2017-10-03 |
| 9729492 | Intelligent resource manager service recovery including request retransmissions | Paul Gvildys, Vinod Natakala Madhavan, Gaurav Mehrotra, Herbert Willi Artur Ristock, Atul Edlabadkar | 2017-08-08 |
| 9648169 | System and method for web-based real time communication with optimized transcoding | Anthony Lam, Vyacheslav Sayko | 2017-05-09 |
| 9596344 | System and method for encrypting and recording media for a contact center | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2017-03-14 |
| 9591137 | System and method for providing contact center services in a hybrid operations environment | Brian J. Bischoff, Gregg Kerlin, Donald Huovinen, Tamal Islam, Terry Stocking | 2017-03-07 |
| 9565296 | Call event tagging and call recording stitching for contact center call recordings | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2017-02-07 |
| 9559939 | System and method for handling resource failure in a hybrid contact center operations environment | Brian J. Bischoff, Gregg Kerlin, Donald Huovinen, Tamal Islam, Terry Stocking | 2017-01-31 |
| 9294615 | System and method for handling call recording failures for a contact center | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2016-03-22 |
| 9210266 | System and method for web-based real time communication with optimized transcoding | Anthony Lam, Vyacheslav Sayko | 2015-12-08 |
| 9178989 | Call event tagging and call recording stitching for contact center call recordings | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2015-11-03 |
| 9065830 | Network recording and speech analytics system and method | Eric Tamblyn, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +2 more | 2015-06-23 |
| 9049197 | System and method for handling call recording failures for a contact center | Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam, Angelo Cicchitto +1 more | 2015-06-02 |
| 8867731 | System and method for web-based real time communication with optimized transcoding | Anthony Lam, Vyacheslav Sayko | 2014-10-21 |