DH

Donald Huovinen

GL Genesys Telecommunications Laboratories: 5 patents #68 of 303Top 25%
📍 Jacksonville, FL: #241 of 2,690 inventorsTop 9%
🗺 Florida: #6,100 of 67,251 inventorsTop 10%
Overall (All Time): #562,306 of 4,157,543Top 15%
9
Patents All Time

Issued Patents All Time

Showing 1–9 of 9 patents

Patent #TitleCo-InventorsDate
10567587 Resource sharing in a peer-to-peer network of contact center nodes Paul Segre, Gordon Bell, Brian J. Bischoff, Herbert Willi Artur Ristock 2020-02-18
10277741 System and method for transmitting signaling and media from a hybrid contact center operations environment Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking 2019-04-30
10264129 Hybrid cloud architecture with optimized local delivery Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking +4 more 2019-04-16
10154143 System and method for dynamically selecting a dial plan Brian J. Bischoff, Terry Stocking, David H. Anderson, Galina Kovalenko, Vyacheslav Sayko 2018-12-11
9948782 Hybrid cloud architecture with optimized local delivery Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking +4 more 2018-04-17
9774739 Resource sharing in a peer-to-peer network of contact center nodes Paul Segre, Gordon Bell, Brian J. Bischoff, Herbert Willi Artur Ristock 2017-09-26
9588830 Local survivability in a distributed contact center environment Paul Segre, Gordon Bell, Brian J. Bischoff, Herbert Willi Artur Ristock 2017-03-07
9591137 System and method for providing contact center services in a hybrid operations environment Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking 2017-03-07
9559939 System and method for handling resource failure in a hybrid contact center operations environment Brian J. Bischoff, Gregg Kerlin, Henry Lum, Tamal Islam, Terry Stocking 2017-01-31