PS

Paul Segre

GL Genesys Telecommunications Laboratories: 5 patents #68 of 303Top 25%
📍 Sonoma, CA: #22 of 174 inventorsTop 15%
🗺 California: #82,707 of 386,348 inventorsTop 25%
Overall (All Time): #719,271 of 4,157,543Top 20%
7
Patents All Time

Issued Patents All Time

Showing 1–7 of 7 patents

Patent #TitleCo-InventorsDate
10567587 Resource sharing in a peer-to-peer network of contact center nodes Gordon Bell, Brian J. Bischoff, Donald Huovinen, Herbert Willi Artur Ristock 2020-02-18
10038787 System and method for managing and transitioning automated chat conversations Eric Tamblyn, Herbert Willi Artur Ristock, Arnaud Lejeune, Richard McCrossan, Steve O'Donoghue 2018-07-31
9912810 System and method for chat automation Eric Tamblyn, Herbert Willi Artur Ristock, Arnaud Lejeune, Richard McCrossan, Steve O'Donoghue 2018-03-06
9866693 System and method for monitoring progress of automated chat conversations Eric Tamblyn, Herbert Willi Artur Ristock, Arnaud Lejeune, Richard McCrossan, Steve O'Donoghue 2018-01-09
9774739 Resource sharing in a peer-to-peer network of contact center nodes Gordon Bell, Brian J. Bischoff, Donald Huovinen, Herbert Willi Artur Ristock 2017-09-26
9588830 Local survivability in a distributed contact center environment Gordon Bell, Brian J. Bischoff, Donald Huovinen, Herbert Willi Artur Ristock 2017-03-07
9430757 Rich personalized communication context 2016-08-30