GK

Gregg Kerlin

IBM: 5 patents #18,733 of 70,183Top 30%
GL Genesys Telecommunications Laboratories: 3 patents #107 of 303Top 40%
Overall (All Time): #507,186 of 4,157,543Top 15%
10
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
10277741 System and method for transmitting signaling and media from a hybrid contact center operations environment Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking 2019-04-30
10264129 Hybrid cloud architecture with optimized local delivery Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking +4 more 2019-04-16
9948782 Hybrid cloud architecture with optimized local delivery Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking +4 more 2018-04-17
9591137 System and method for providing contact center services in a hybrid operations environment Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking 2017-03-07
9559939 System and method for handling resource failure in a hybrid contact center operations environment Brian J. Bischoff, Henry Lum, Donald Huovinen, Tamal Islam, Terry Stocking 2017-01-31
5265157 Answer supervision and service selection C. H. Jolissaint 1993-11-23
4949373 Host load balancing William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint 1990-08-14
4943996 Shared access to voice and information William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint 1990-07-24
4942602 Coordinated transfer of voice and information through a network of digital switches William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint 1990-07-17
4805209 Coordinated transfer of voice and information through a digital switch William T. Baker, Jr., Charles M. Buffum, Charles H. Jolissaint 1989-02-14