Issued Patents All Time
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10455081 | Network recording and speech analytics system and method | Eric Tamblyn, Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander +2 more | 2019-10-22 |
| 10142471 | System and method for call progress detection | Vera Grodek, Gaurav Mehrotra, Nelson Shundo, Alex Ka Yu Lee | 2018-11-27 |
| 10063693 | System and method for geo-location based media recording for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2018-08-28 |
| 9900429 | Network recording and speech analytics system and method | Eric Tamblyn, Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander +2 more | 2018-02-20 |
| 9781253 | System and method for geo-location based media recording for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2017-10-03 |
| 9729492 | Intelligent resource manager service recovery including request retransmissions | Vinod Natakala Madhavan, Gaurav Mehrotra, Henry Lum, Herbert Willi Artur Ristock, Atul Edlabadkar | 2017-08-08 |
| 9596344 | System and method for encrypting and recording media for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2017-03-14 |
| 9565296 | Call event tagging and call recording stitching for contact center call recordings | Vladimir Filonov, Henry Lum, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2017-02-07 |
| 9294615 | System and method for handling call recording failures for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2016-03-22 |
| 9178989 | Call event tagging and call recording stitching for contact center call recordings | Vladimir Filonov, Henry Lum, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2015-11-03 |
| 9065830 | Network recording and speech analytics system and method | Eric Tamblyn, Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander +2 more | 2015-06-23 |
| 9049197 | System and method for handling call recording failures for a contact center | Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more | 2015-06-02 |