AC

Angelo Cicchitto

GL Genesys Telecommunications Laboratories: 8 patents #46 of 303Top 20%
Overall (All Time): #447,226 of 4,157,543Top 15%
11
Patents All Time

Issued Patents All Time

Showing 1–11 of 11 patents

Patent #TitleCo-InventorsDate
11620656 System and method for personalization as a service Seamus Hayes, Anthony Bates 2023-04-04
10455081 Network recording and speech analytics system and method Eric Tamblyn, Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander +2 more 2019-10-22
10063693 System and method for geo-location based media recording for a contact center Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2018-08-28
9900429 Network recording and speech analytics system and method Eric Tamblyn, Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander +2 more 2018-02-20
9781253 System and method for geo-location based media recording for a contact center Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2017-10-03
9596344 System and method for encrypting and recording media for a contact center Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2017-03-14
9565296 Call event tagging and call recording stitching for contact center call recordings Vladimir Filonov, Henry Lum, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2017-02-07
9294615 System and method for handling call recording failures for a contact center Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2016-03-22
9178989 Call event tagging and call recording stitching for contact center call recordings Vladimir Filonov, Henry Lum, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2015-11-03
9065830 Network recording and speech analytics system and method Eric Tamblyn, Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander +2 more 2015-06-23
9049197 System and method for handling call recording failures for a contact center Henry Lum, Vladimir Filonov, Jeffrey Culbert, Daniel Blander, Somasundaram Subramaniam +1 more 2015-06-02