AM

Alec Miloslavsky

GL Genesys Telecommunications Laboratories: 66 patents #2 of 303Top 1%
📍 Cork, CA: #2 of 24 inventorsTop 9%
Overall (All Time): #26,631 of 4,157,543Top 1%
73
Patents All Time

Issued Patents All Time

Showing 26–50 of 73 patents

Patent #TitleCo-InventorsDate
6473787 System for routing electronic mails 2002-10-29
6453341 System for routing electronic mails 2002-09-17
6449270 Dynamic re-routing 2002-09-10
6434231 Virtualized computer telephony integrated link for enhanced functionality in call centers Igor Neyman, Myhailo Barskyy, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov +1 more 2002-08-13
6418146 Integrated communication center functionality for WAP devices 2002-07-09
6393018 Apparatus and methods enhancing call routing to and within call-centers 2002-05-21
6389007 Method and apparatus for providing integrated routing for PSTN and IPNT calls in a call center Grigory Shenkman 2002-05-14
6359981 Virtualized computer telephony integrated link for enhanced functionality in call centers Igor Neyman, Myhailo Barskyy, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov +1 more 2002-03-19
6289094 External positivistic forward transfer in call routing systems 2001-09-11
6263066 Multimedia managing and prioritized queuing system integrated with intelligent routing capability Yuri Shtivelman, Oleg Bondarenko, Igor Neyman, Douglas Gisby, Paul Cronin 2001-07-17
6259774 Apparatus and methods for coordinating telephone and data communications 2001-07-10
6229888 System and method for operating a plurality of call centers 2001-05-08
6201863 Personal desktop router 2001-03-13
6198739 Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality Igor Neyman, Myhailo Barskyy, Oleg Bondarenko, Valeriy Issayev, Andrei Petrov +1 more 2001-03-06
6185292 Skill-based real-time call routing in telephony systems 2001-02-06
6185291 Personal desktop router 2001-02-06
6185287 Parallel data transfer and synchronization 2001-02-06
6181788 Uniform control of mixed platforms in telephony 2001-01-30
6175564 Apparatus and methods for managing multiple internet protocol capable call centers Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky 2001-01-16
6175563 Parallel data transfer and synchronization in computer-simulated telephony 2001-01-16
6148074 Personal desktop router Igor Neyman 2000-11-14
6130933 Apparatus and methods for coordinating telephone and data communications 2000-10-10
6128646 System for routing electronic mail to best qualified person based on content analysis 2000-10-03
6122360 Negotiated routing in telephony systems Igor Neyman 2000-09-19
6104801 Escalatory reactive call routing 2000-08-15