Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7715332 | Determining presence for interaction routing | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2010-05-11 |
| 7619996 | Determining presence for interaction routing | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2009-11-17 |
| 7460496 | Routing emails to a plurality of agents | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2008-12-02 |
| 6981020 | Apparatus and methods for routing electronic mail in a processing center | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2005-12-27 |
| 6879586 | Internet protocol call-in centers and establishing remote agents | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2005-04-12 |
| 6625139 | Apparatus and methods for coordinating internet protocol telephone and data communications | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2003-09-23 |
| 6581105 | Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in center | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2003-06-17 |
| 6373836 | Apparatus and methods in routing internet protocol network telephony calls in a centrally-managed call center system | Vladimir N. Deryugin, Igor Neyman | 2002-04-16 |
| 6175564 | Apparatus and methods for managing multiple internet protocol capable call centers | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Igor Neyman, Oleg Turovsky | 2001-01-16 |