Issued Patents All Time
Showing 1–12 of 12 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10154118 | System and method for telephony and communication services with message-based API | Jose de Castro, Neil Stratford, Wei-Sing Chen, Zhiyu Liu, Xiaopu Zhu | 2018-12-11 |
| 9992346 | Temporary user associations based on call state | Jose de Castro, Wei-Sing Chen, Kevin Chatow, Michael Cervantes | 2018-06-05 |
| 9374471 | Temporary user associations based on call state | Jose de Castro, Wei-Sing Chen, Kevin Chatow, Michael Cervantes | 2016-06-21 |
| 9241012 | System and method for telephony and communication services with message-based API | Jose de Castro, Neil Stratford, Wei-Zen Chen, Zhiyu Liu, Xiaopu Zhu | 2016-01-19 |
| 7715332 | Determining presence for interaction routing | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2010-05-11 |
| 7619996 | Determining presence for interaction routing | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2009-11-17 |
| 7460496 | Routing emails to a plurality of agents | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2008-12-02 |
| 6981020 | Apparatus and methods for routing electronic mail in a processing center | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2005-12-27 |
| 6879586 | Internet protocol call-in centers and establishing remote agents | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2005-04-12 |
| 6625139 | Apparatus and methods for coordinating internet protocol telephone and data communications | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2003-09-23 |
| 6581105 | Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in center | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2003-06-17 |
| 6175564 | Apparatus and methods for managing multiple internet protocol capable call centers | Alec Miloslavsky, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman, Oleg Turovsky | 2001-01-16 |