Issued Patents All Time
Showing 1–11 of 11 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 7715332 | Determining presence for interaction routing | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2010-05-11 |
| 7619996 | Determining presence for interaction routing | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2009-11-17 |
| 7460496 | Routing emails to a plurality of agents | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2008-12-02 |
| 6981020 | Apparatus and methods for routing electronic mail in a processing center | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2005-12-27 |
| 6879586 | Internet protocol call-in centers and establishing remote agents | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2005-04-12 |
| 6625139 | Apparatus and methods for coordinating internet protocol telephone and data communications | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2003-09-23 |
| 6597685 | Method and apparatus for determining and using multiple object states in an intelligent internet protocol telephony network | Alec Miloslavsky | 2003-07-22 |
| 6581105 | Apparatus and method for improving e-mail routing in an internet protocol network telephony call-in center | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2003-06-17 |
| 6259692 | Internet call waiting | Yuri Shtivelman | 2001-07-10 |
| 6175564 | Apparatus and methods for managing multiple internet protocol capable call centers | Alec Miloslavsky, Jason Goecke, Vladimir N. Deryugin, Dmitry A. Torba, Igor Neyman | 2001-01-16 |
| 6078581 | Internet call waiting | Yuri Shtivelman | 2000-06-20 |