Issued Patents 2017
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9854006 | System and methods for improving interaction routing performance | Nikolay Anisimov, Vyacheslav Sayko | 2017-12-26 |
| 9823949 | System and method for intelligent task management and routing | Herbert Willi Artur Ristock, Vidas Placiakis, Nikolay Korolev, Yevgeniy Petrovykh, Anand Pai Krishnanand Nitin | 2017-11-21 |
| 9674361 | System and method for intelligent task management in a workbin | Herbert Willi Artur Ristock, Vidas Placiakis, Nikolay Korolev, Yevgeniy Petrovykh, Anand Pai Krishnanand Nitin | 2017-06-06 |
| 9609131 | Activities assignment optimization for multi-skill contact center | Vidas Placiakis, Herbert Willi Artur Ristock, Nikolay Korolev, Merijn te Booij | 2017-03-28 |
| 9553755 | Method for implementing and executing communication center routing strategies represented in extensible markup language | Nikolay Anisimov, Petr Makagon, Herbert Willi Artur Ristock, David M. Anderson, Colin Leonard +1 more | 2017-01-24 |