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GL Genesys Telecommunications Laboratories: 3 patents #23 of 169Top 15%
📍 Menlo Park, CA: #107 of 740 inventorsTop 15%
🗺 California: #8,040 of 60,394 inventorsTop 15%
Overall (2017): #67,108 of 506,227Top 15%
3
Patents 2017

Issued Patents 2017

Showing 1–3 of 3 patents

Patent #TitleCo-InventorsDate
9774737 System and method for customer experience management Matthew J. Surridge, Andrew T.C. Verrall, Cameron David Smith, Gregory J. Hedges 2017-09-26
9654637 Customer controlled interaction management Herbert Willi Artur Ristock, Akbar Riahi, Vladimir Mezhibovsky, Kentis Gopalla 2017-05-16
9609131 Activities assignment optimization for multi-skill contact center Vidas Placiakis, Herbert Willi Artur Ristock, Nikolay Korolev, Vitaliy Teryoshin 2017-03-28