SD

Sheldon Davis

AV Avaya: 7 patents #180 of 1,730Top 15%
Nortel Networks Limited: 2 patents #1,531 of 5,294Top 30%
Overall (All Time): #452,067 of 4,157,543Top 15%
11
Patents All Time

Issued Patents All Time

Patent #TitleCo-InventorsDate
11522981 Systems and methods for managing devices using dynamically configurable device and protocols definitions Carl-Eiler Rodrigues, Vadim Fux, Hany Kashif, Chadi Elkadri, Joseph Gordon 2022-12-06
11172057 Systems and methods for managing devices using dynamically configurable device and protocols definitions Carl-Eiler Rodrigues, Vadim Fux, Hany Kashif, Chadi Elkadri, Joseph Gordon 2021-11-09
9876860 Variable capture between applications Shmuel Shaffer, Patrick Tendick 2018-01-23
9860380 Agent rating prediction and routing Shmuel Shaffer, Patrick Tendick 2018-01-02
9609133 Predictive model for abandoned calls Shmuel Shaffer, Patrick Tendick, Wen-Hua Ju 2017-03-28
9531782 Dynamic management of collaboration sessions using real-time text analytics Shmuel Shaffer, Seamus Hayes 2016-12-27
8767944 Mechanism for status and control communication over SIP using CODEC tunneling Robert C. Steiner 2014-07-01
8300632 System and method for distributed call monitoring/recording using the session initiation protocol (SIP) Alan B. Johnston, Valentine C. Matula 2012-10-30
8036682 Apparatus and method for call center call-back Andrew D. Flockhart, Robert C. Steiner 2011-10-11
6744761 Workflow manager Seth C. Neumann 2004-06-01
6314177 Communications handling center and communications forwarding method using agent attributes Michael Peter Montemurro 2001-11-06