Issued Patents 2018
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10162685 | System and method for intelligent task management and routing | Herbert Willi Artur Ristock, Vitaliy Teryoshin, Nikolay Korolev, Yevgeniy Petrovykh, Anand Pai Krishnanand Nitin | 2018-12-25 |
| 10110747 | Activities assignment optimization for multi-skill contact center | Herbert Willi Artur Ristock, Nikolay Korolev, Merijn te Booij, Vitaliy Teryoshin | 2018-10-23 |
| 10037500 | System and method for automatic shrinkage forecasting | Vytautas Staraitis, Vytautas Saulis, Gintautas Budvytis, Laura Stevens, Thomas Tritten, II +1 more | 2018-07-31 |
| 9998599 | Virtual interactions in contact center operations | Vadim Dymshyts, Nikolay Korolev, Herbert Willi Artur Ristock | 2018-06-12 |
| 9948781 | Interaction request processing according to client pre-configured schedule | Yevgeniy Petrovykh, Herbert Willi Artur Ristock, Alex Petrov | 2018-04-17 |
| 9912813 | Graphical user interface with contact center performance visualizer | Leonid Vymenets, David Beilis, Michael Davies, Aaron Surty, Vyacheslav Zhakov | 2018-03-06 |