Issued Patents 2018
Showing 1–6 of 6 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10033868 | System and method for anticipating and preloading data in a customer contact center | Josef Eric Eisner, Herbert Willi Artur Ristock | 2018-07-24 |
| 9992338 | System and method for anticipating user interaction in a customer contact center | Josef Eric Eisner, Herbert Willi Artur Ristock | 2018-06-05 |
| 9912812 | Graphical user interface for configuring contact center routing strategies | Leonid Vymenets, Michael Davies, Aaron Surty, Vyacheslav Zhakov, Adrian Lee-Kwen | 2018-03-06 |
| 9912813 | Graphical user interface with contact center performance visualizer | Leonid Vymenets, Michael Davies, Aaron Surty, Vyacheslav Zhakov, Vidas Placiakis | 2018-03-06 |
| 9888122 | System and method for dynamic call diversion | Cliff Bell, Daniel Stoops, Sergey Fedorov, Herbert Willi Artur Ristock, Adrian Lee-Kwen | 2018-02-06 |
| 9857936 | Method for simulating screen sharing for multiple applications running concurrently on a mobile platform | Adrian Lee-Kwen | 2018-01-02 |