| 7003462 |
Voice filter for normalizing an agent's emotional response |
Craig Shambaugh, Anthony Dezonno, Mark Power, Kenneth E. Venner, Jim F. Martin +2 more |
2006-02-21 |
| 6970821 |
Method of creating scripts by translating agent/customer conversations |
Craig Shambaugh, Anthony Dezonno, Mark Power, Kenneth E. Venner, Jim F. Martin +2 more |
2005-11-29 |
| 6885744 |
Method of providing background and video patterns |
Anthony Dezonno, Mark Power, Kenneth E. Venner, James F. Martin, Darryl Hymel +2 more |
2005-04-26 |
| 6804668 |
Natural language agent for monitoring a threaded discussion |
Craig Shambaugh, Anthony Dezonno, Mark Power, Kenneth E. Venner, Jim F. Martin +2 more |
2004-10-12 |
| 6598021 |
Method of modifying speech to provide a user selectable dialect |
Craig Shambaugh, Anthony Dezonno, Mark Power, Kenneth E. Venner, James F. Martin +2 more |
2003-07-22 |
| 6308154 |
Method of natural language communication using a mark-up language |
Laird C. Williams, Anthony Dezonno, Mark Power, Kenneth E. Venner, Jim F. Martin +2 more |
2001-10-23 |