Issued Patents All Time
Showing 25 most recent of 28 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10915824 | Trend basis and behavioral analytics system and methods | Christopher Danson, Douglas Brown, Andrew Traba, Jordana Heller | 2021-02-09 |
| 10410636 | Methods and system for reducing false positive voice print matching | Douglas Brown, Christopher Danson, David Gustafson | 2019-09-10 |
| 10276153 | Online chat communication analysis via mono-recording system and methods | Christopher Danson, Jennifer Kuhn | 2019-04-30 |
| 10262268 | Predictive analytic systems and methods | Christopher Danson, Brittney Lynn McIngvale, Alain Stephan, Tomasz Stadnik, Samantha Shruti Desikan | 2019-04-16 |
| 10194029 | System and methods for analyzing online forum language | Kelly Conway, Christopher Danson, Douglas Brown, David Gustafson, Melissa Moore +1 more | 2019-01-29 |
| 10191901 | Enrollment pairing analytics system and methods | Christopher Danson, Brittney Lynn McIngvale, Alain Stephan, Tomasz Stadnik, Samantha Shruti Desikan | 2019-01-29 |
| 10129402 | Customer satisfaction analysis of caller interaction event data system and methods | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2018-11-13 |
| 10021248 | Method and system for analyzing caller interaction event data | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2018-07-10 |
| 9942400 | System and methods for analyzing multichannel communications including voice data | Kelly Conway, Christopher Danson, Douglas Brown, David Gustafson, Melissa Moore +1 more | 2018-04-10 |
| 9842590 | Face-to-face communication analysis via mono-recording system and methods | Christopher Danson, Jennifer Kuhn | 2017-12-12 |
| 9837078 | Methods and apparatus for identifying fraudulent callers | Douglas Brown, Christopher Danson, David Gustafson | 2017-12-05 |
| 9837079 | Methods and apparatus for identifying fraudulent callers | Douglas Brown, Christopher Danson, David Gustafson | 2017-12-05 |
| 9779084 | Online classroom analytics system and methods | Christopher Danson, Brittney Lynn McIngvale, Alain Stephan, Tomasz Stadnik, Samantha Shruti Desikan | 2017-10-03 |
| 9760838 | Trend identification and behavioral analytics system and methods | Christopher Danson, Douglas Brown, Andrew Traba, Jordana Heller | 2017-09-12 |
| 9667788 | Responsive communication system for analyzed multichannel electronic communication | Kelly Conway, Christopher Danson, Douglas Brown, David Gustafson, Melissa Moore +1 more | 2017-05-30 |
| 9571650 | Method and system for generating a responsive communication based on behavioral assessment data | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2017-02-14 |
| 9538008 | Distress analysis of mono-recording system and methods | Christopher Danson, Jennifer Kuhn | 2017-01-03 |
| 9407768 | Methods and system for analyzing multichannel electronic communication data | Kelly Conway, Christopher Danson, Douglas Brown, David Gustafson, Melissa Moore +1 more | 2016-08-02 |
| 9357071 | Method and system for analyzing a communication by applying a behavioral model thereto | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2016-05-31 |
| 9300801 | Personality analysis of mono-recording system and methods | Christopher Danson, Jennifer Kuhn | 2016-03-29 |
| 9191510 | Methods and system for analyzing multichannel electronic communication data | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2015-11-17 |
| 9083801 | Methods and system for analyzing multichannel electronic communication data | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2015-07-14 |
| 8781102 | Method and system for analyzing a communication by applying a behavioral model thereto | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2014-07-15 |
| 8611523 | Methods and systems for determining segments of a telephonic communication between a customer and a contact center to classify each segment of the communication, assess negotiations, and automate setup time calculation | Kelly Conway, Douglas Brown, David Gustafson, Christopher Danson | 2013-12-17 |
| 8594285 | Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto | Kelly Conway, Keene Hedges Capers, Christopher Danson, Douglas Brown, David Gustafson +1 more | 2013-11-26 |