Issued Patents All Time
Showing 1–9 of 9 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10587727 | Method and system for integrated optimized reporting | Sheila Higgins, Marc A. Geist, Hongguang Li, Stan Wilkison, Stuart M. Shepherd +2 more | 2020-03-10 |
| 10282456 | Managing contact center metrics | Douglas S. Brown, Marc A. Geist, Sheila Higgins, Michael R. Levacic, Hongguang Li +4 more | 2019-05-07 |
| 8923503 | Servicing calls in call centers based on estimated call value | Robin H. Foster, Hongguang Li, Katherine A. Sobus | 2014-12-30 |
| 8731182 | Data store for assessing accuracy of call center agent service time estimates | Robin H. Foster, Hongguang Li, Katherine A. Sobus | 2014-05-20 |
| 8565412 | Servicing calls in call centers based on estimated call value | Robin H. Foster, Hongguang Li, Katherine A. Sobus | 2013-10-22 |
| 8281943 | Shelving system | Michael J. Suman | 2012-10-09 |
| 8175254 | Prediction of threshold exceptions based on real time operating information | Hongguang Li, Henry R. Paddock, Katherine R. Sobus | 2012-05-08 |
| 5576496 | Method and means for testing CV driveaxles | Sean M. Carlini, Arthur J. Zangerle, Douglas Vandenberg | 1996-11-19 |
| 4657259 | Coon hunters night hunt game | George Spector | 1987-04-14 |