Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 10587727 | Method and system for integrated optimized reporting | Lynn R. Smith, Sheila Higgins, Marc A. Geist, Hongguang Li, Stuart M. Shepherd +2 more | 2020-03-10 |
| 10282456 | Managing contact center metrics | Douglas S. Brown, Marc A. Geist, Sheila Higgins, Michael R. Levacic, Hongguang Li +4 more | 2019-05-07 |