| 8848895 |
Method and system for a call transfer |
Prashant Desai, Juan Vasquez, Meyuresh M. Hegde, Parind S. Poi |
2014-09-30 |
| 8837711 |
Dynamic update of skills database |
Juan Vasquez, Parind S. Poi, Mayuresh Mohan Hegde, Prashant Desai |
2014-09-16 |
| 8718272 |
Contact center routing |
Prashant Desai, Juan Vasquez, Chadd Thompson, George Gorney, Mayuresh Mohan Hegde +1 more |
2014-05-06 |
| 8621004 |
Method and system for transfer of calls from an IP based phone |
Prashant Desai, Juan Vasquez, Mayuresh Mohan Hegde, Parind S. Poi |
2013-12-31 |
| 8613099 |
System for and method of dynamic extension assignment |
Prashant Desai, Mayuresh Mohan Hegde, Juan Vasquez, Parind S. Poi |
2013-12-17 |
| 8573474 |
Technical support systems and methods |
Juan Vasquez, Prashant Desai, Parind S. Poi, Mayuresh Mohan Hegde |
2013-11-05 |
| 8559416 |
System for and method of information encoding |
Prashant Desai, Juan Vasquez, Mayuresh Mohan Hegde, Parind S. Poi |
2013-10-15 |
| 8477909 |
Testing call routing |
Parind S. Poi, Prashant Desai, Mayuresh Mohan Hegde, Juan Vasquez |
2013-07-02 |