Issued Patents All Time
Showing 1–19 of 19 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9247064 | Tiered call routing | Prashant Desai, Parind S. Poi, Shawn J. Hadley, Paul V. Cunningham | 2016-01-26 |
| 9178999 | Contact center monitoring | Prashant Kamath, Nitin Ahuja | 2015-11-03 |
| 9154615 | Context profile identification and sharing | Nitin Ahuja, Vincent Lally | 2015-10-06 |
| 9106755 | Method and system for a gateway transfer | Juan Vasquez, Prashant Desai, Parind S. Poi | 2015-08-11 |
| 9020133 | Call occupancy management | Prashant Desai, Shawn J. Hadley, Parind S. Poi | 2015-04-28 |
| 9020131 | Contact center call back | Prashant Desai, Manah M. Khalil, Parind S. Poi, Shawn J. Hadley, Paul V. Cunningham | 2015-04-28 |
| 8837711 | Dynamic update of skills database | Juan Vasquez, Parind S. Poi, Haridas Bhogade, Prashant Desai | 2014-09-16 |
| 8731172 | Method and system for trunk independent gateway transfer of calls | Juan Vasquez, Prashant Desai, Parind S. Poi | 2014-05-20 |
| 8718272 | Contact center routing | Prashant Desai, Juan Vasquez, Chadd Thompson, George Gorney, Parind S. Poi +1 more | 2014-05-06 |
| 8621004 | Method and system for transfer of calls from an IP based phone | Prashant Desai, Juan Vasquez, Parind S. Poi, Haridas Bhogade | 2013-12-31 |
| 8613099 | System for and method of dynamic extension assignment | Prashant Desai, Juan Vasquez, Parind S. Poi, Haridas Bhogade | 2013-12-17 |
| 8600032 | Method and system for a gateway transfer | Juan Vasquez, Prashant Desai, Parind S. Poi | 2013-12-03 |
| 8573474 | Technical support systems and methods | Juan Vasquez, Prashant Desai, Haridas Bhogade, Parind S. Poi | 2013-11-05 |
| 8559416 | System for and method of information encoding | Prashant Desai, Juan Vasquez, Parind S. Poi, Haridas Bhogade | 2013-10-15 |
| 8477909 | Testing call routing | Parind S. Poi, Prashant Desai, Juan Vasquez, Haridas Bhogade | 2013-07-02 |
| 8442207 | System and method for observing a communication session | Parind S. Poi, Prashant Desai, Juan Vasquez | 2013-05-14 |
| 8428243 | Method and system for trunk independent gateway transfer of calls | Juan Vasquez, Prashant Desai, Parind S. Poi | 2013-04-23 |
| 8229090 | Voice portal communications | Parind S. Poi, Prashant Desai, Juan Vasquez, Santosh Bijur | 2012-07-24 |
| 8200189 | Voice portal to voice portal VoIP transfer | Prashant Desai, Juan Vasquez, Parind S. Poi | 2012-06-12 |