| 9503283 |
Apparatus for remotely rebooting VoIP communication devices and an associated method and computer program product |
Robert H. Liao, Rezwanul Azim, Elliot G. Eichen |
2016-11-22 |
| 9106755 |
Method and system for a gateway transfer |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi |
2015-08-11 |
| 8886604 |
Customer service contact |
Prashant Desai |
2014-11-11 |
| 8848895 |
Method and system for a call transfer |
Prashant Desai, Meyuresh M. Hegde, Parind S. Poi, Haridas Bhogade |
2014-09-30 |
| 8837711 |
Dynamic update of skills database |
Parind S. Poi, Mayuresh Mohan Hegde, Haridas Bhogade, Prashant Desai |
2014-09-16 |
| 8731172 |
Method and system for trunk independent gateway transfer of calls |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi |
2014-05-20 |
| 8718272 |
Contact center routing |
Prashant Desai, Chadd Thompson, George Gorney, Mayuresh Mohan Hegde, Parind S. Poi +1 more |
2014-05-06 |
| 8699697 |
Providing caller-specific information |
Prashant Desai |
2014-04-15 |
| 8675827 |
Real-time analytics payment information screening |
Prashant Desai, David A. Cathey |
2014-03-18 |
| 8621004 |
Method and system for transfer of calls from an IP based phone |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi, Haridas Bhogade |
2013-12-31 |
| 8613099 |
System for and method of dynamic extension assignment |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi, Haridas Bhogade |
2013-12-17 |
| 8606921 |
Load balancing based on deep packet inspection |
Prashant Desai |
2013-12-10 |
| 8600032 |
Method and system for a gateway transfer |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi |
2013-12-03 |
| 8594310 |
Intelligent call transfer between call centers |
Prashant Desai |
2013-11-26 |
| 8573474 |
Technical support systems and methods |
Prashant Desai, Haridas Bhogade, Parind S. Poi, Mayuresh Mohan Hegde |
2013-11-05 |
| 8559416 |
System for and method of information encoding |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi, Haridas Bhogade |
2013-10-15 |
| 8477909 |
Testing call routing |
Parind S. Poi, Prashant Desai, Mayuresh Mohan Hegde, Haridas Bhogade |
2013-07-02 |
| 8442207 |
System and method for observing a communication session |
Mayuresh Mohan Hegde, Parind S. Poi, Prashant Desai |
2013-05-14 |
| 8428243 |
Method and system for trunk independent gateway transfer of calls |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi |
2013-04-23 |
| 8280999 |
Apparatus for remotely rebooting VolP communication devices and an associated method and computer program product |
Robert H. Liao, Rezwanul Azim, Elliot G. Eichen |
2012-10-02 |
| 8229090 |
Voice portal communications |
Parind S. Poi, Prashant Desai, Mayuresh Mohan Hegde, Santosh Bijur |
2012-07-24 |
| 8203959 |
Apparatus for remotely managing network elements of A VoIP communication system and an associated method and computer program product |
Robert H. Liao, Rezwanul Azim, Elliot G. Eichen |
2012-06-19 |
| 8200189 |
Voice portal to voice portal VoIP transfer |
Prashant Desai, Mayuresh Mohan Hegde, Parind S. Poi |
2012-06-12 |
| 7953840 |
Method and apparatus for remotely rebooting designated VoIP communication devices connected to a network |
Robert H. Liao, Rezwanul Azim, Elliot G. Eichen |
2011-05-31 |
| 7792940 |
Rebooting VoIP communication devices over a packet-switching network |
Robert H. Liao, Rezwanul Azim, Elliot G. Eichen |
2010-09-07 |