Issued Patents All Time
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 8094802 | Multiple queuing and servicing of a contact | Joaquin Omar Alvarado, Matthew O'Donnell | 2012-01-10 |
| 7870184 | Communications services for business process design | Cynthia Hiatt, Erik J. Johnson, Praveen Kumar Mamnani, Mai Nguyen, Janis Rae Putman +1 more | 2011-01-11 |
| 7315832 | Online bidding system | Aaron Adair | 2008-01-01 |
| 6690788 | Integrated work management engine for customer care in a communication system | Keith R. McFarlane, Andrew D. Flockhart, Lucinda M. Sanders, Gary King, Darryl J. Maxwell +3 more | 2004-02-10 |
| 6188673 | Using web page hit statistics to anticipate call center traffic | Tore Christensen | 2001-02-13 |
| 4707694 | Telephone system port communication method and apparatus | Larry D. Bowyer, David Ruby, Richard A. Windhausen | 1987-11-17 |