Issued Patents All Time
Showing 1–5 of 5 patents
| Patent # | Title | Co-Inventors | Date |
|---|---|---|---|
| 9398152 | Using business rules for determining presence | — | 2016-07-19 |
| 9253310 | Outbound effectiveness through management of idle agent pool | Alan David Eicholz, Andrew D. Flockhart, Katherine A. Sobus | 2016-02-02 |
| 8675860 | Training optimizer for contact center agents | Alan David Eicholz, Andrew D. Flockhart, Katherine A. Sobus | 2014-03-18 |
| 6188673 | Using web page hit statistics to anticipate call center traffic | David Bauer | 2001-02-13 |
| 4488294 | Establishing and supporting data traffic in private branch exchanges | Gail L. Haygood, Douglas A. Spencer, Steven Szymanski | 1984-12-11 |